Managing is at the heart of the success of any organization. Management is the art of getting things done through and with the people in a coordinated effort. The essence of management is coordination and decision making. Keeping in view these aspects this training provides an opportunity for the trainees to learn about various aspects of principles and practice of management including functions and functional areas of management, leadership, motivation, decision making, communications, groups and team building and management etc. This training helps trainees to acquire management skills and apply tools for decision making.

This training defines the main concepts of business strategy. The training identifies the main factors that allows certain companies to succeed and earn profits while other firms fail to succeed. The training also analyses the conductive factors that help companies to sustain their economic profits while other companies have declining profits. The training therefore will provide trainees with needed tools to manage businesses and projects proactively with a focus on long-term strategy, rather than reacting to day-to-day hiccups.

This training is about a study of the relationship of business ethics and social responsibility in both domestic and global settings. Ethical and moral considerations of corporate conduct, social responsibilities, policies, and strategies are explored. Emphasis is on the definition, scope, application, and analysis of ethical values as they relate to issues of public consequence in both the domestic and global environments.

This training course aims to develop various reasoning and thinking skills including rhetorical strategies and logical fallacies. This training focuses on developing different kinds of reasons to support claims and recognize different argument types. The course differentiates the different types of reasoning, reports, judgments and inferences.

Good customer service is vital for all businesses, large or small. It can have a direct impact on customer loyalty and where potential customers choose to spend their money. The training explains the customer service environment and principles of customer service. It emphasizes the importance of communication and understanding customer issues and focuses on employees’ role to solve customer issues. It also puts trainees in real situations in order to examine various service challenges and develop an attitude of superior customer service which is critical to success in all organizations through enhancing leadership skills.

This training introduces students to leadership practices and methods used by managers and directors in modern organizations. The emphasis is on developing hands-on leadership experience in students through initiating, developing and delivering innovative leadership skills and team development. The training course also presents the importance of leadership in conjunction with various leadership traits, styles, and qualities. It enhances the importance of having a vision, the motivation to lead, social motives in the workplace, levels of morality and values, as well as the significance of empowerment for effective leadership.

Management Information Systems have become an integral part of every organization irrespective of its nature, size and area of operations. An effective MIS can help the managers at all levels for rational and informed decision making. It is in this context, this training is designed to cover various aspects such as Information systems, Data Base Management Systems, Decision Support Systems, Executive Information Systems, Data Mining, Networking, E-commerce, ERP systems etc. Trainees will acquire the requisite skills towards meeting the dynamic requirements of today's modern business organizational and technological needs. The focus lies on highlighting the areas of potential applications of the management information systems needed to improve organizations’ performance.

This training course is designed to expose trainees to important theories and conceptual models for analyzing, understanding, and managing human behavior within organizations. In this training, a wide range of organizational situations and examples of human behavior will be studied, and trainees are encouraged to connect them to foundational theories and effective practical management methods and tools.

The training explains the labor laws and employee contracts for employment in the UAE as per the UAE labor Law. The laws for employment are governed by the UAE Ministry of Labor, Ministry of Justice and Ministry of Interior. The trainee will be able to solve complicated situations by combining and applying different laws in order to find fair and law compliant solutions. Trainees are also put in situations in order to find strategies to communicate and negotiate agreements and solutions in this area to reach fair arrangements between different parties.


Events and conventions are one of the fastest growing segments of hospitality, an area that integrates multidisciplinary challenges, and involves several hospitality expertise. The aim of this training is to introduce students to the main principles of event management. It will offer a practical and comprehensive overview of the current global environment in which events are conducted, reflecting how the field has developed in recent years and where it is going. Is addition, this training will provide trainees with all needed best practices and methods to manage the different steps of an event.

The physical assets of a hotel (walls, infrastructure, technologies, systems, etc.) are highly important to a hotel's value and it have an impact on hotel financial performance. This training provides trainees with knowledge and tools which they require to manage the physical plant of a hotel or restaurant and work effectively with the engineering and maintenance department. Trainees will practice how to lay out hotel facilities for optimum operational performance taking into account aspects of sustainable development. Trainees will be also able to analyze construction costs, maintenance costs, and the levels of quality of service in hospitality buildings and infrastructure.

This training course will give trainees a clear understanding of the management process in the food and beverage operations. All practical aspects of food and beverage operations are covered, including organization, marketing, menus, costs and pricing, production, safety and finances.

This training course covers the basic theoretical and technical knowledge of service operations combined with practical skills. This will enable the food and beverage operator to achieve a proficient standard for a range of service types and situations in the international hospitality industry. The training course also examines the function of food & beverage service departments in relation to other hospitality operation departments and includes an introduction to the practical aspects of dining room management.

Tourism and travel industry has significant potential as a driver for growth for the world economy. Given the importance of this industry, this training focuses first on analyzing and discussing the tourism system and the multiple impact facets (economic, environment, social and cultural). Based on this founding content, the training explores then important issues related to trends, innovations, and challenges in travel and tourism sector. This training will help trainees to identify new business opportunities in this field.

This training course develops the skills that will help trainees to develop effective supervision and management skills that are essential to succeed in the industry. Topics include how to recruit, select, and train; increase productivity; control labour costs; communicate effectively; manage conflicts. In addition, resources on creating a professional development plan for hospitality career of trainees will helps them set the direction for future educational and professional endeavors.

Continue Education Center of European International College is licensed by Abu Dhabi Centre for Technical and Vocational Education and Training - ACTVET

License Number: CN-1439894

Year 2017 - 2018



P.O. Box: 73767,
Abu Dhabi,
United Arab Emirates.

Tel: +971 449 1450 /
       +971 264 3617